Research

Research Interests: 

Healthcare Operations Management, Empirical Service Operations Management, Behavioral Operations Management


Publications (as of March 2022) ** = industry or clinical collaborator 




Working Papers

3. Breaking barriers: Improving patient adherence to appointments and provider productivity through telehealth  

4. Racial and gender biases in customer satisfaction surveys: Evidence from a restaurant chain

5. Improving access for underserved communities: Network implications of opening rural healthcare clinics

6. Telehealth's double-edged sword: The hidden costs of expanding virtual access to care


Work-in-Progress

7. The dark side of telehealth: The impact of telehealth expansion and rollback on opioid crisis 

8. Equity and efficiency in hospital physicians' work structure



Other Publications

9. Kamalahmadi, M., Shekarian, M., & Parast, M. (2021). The impact of flexibility and redundancy on improving supply chain resilience to disruptions. International Journal of Production Research, 1-29. 

10. Parast, M. M., Sabahi, S., & Kamalahmadi, M. (2019). The Relationship Between Firm Resilience to Supply Chain Disruptions and Firm Innovation. In Revisiting Supply Chain Risk (pp. 279-298). Springer, Cham. 

11. Kamalahmadi, M., & Parast, M. M. (2017). An assessment of supply chain disruption mitigation strategies. International Journal of Production Economics, 184, 210-230. 

12. Kamalahmadi, M., & Parast, M. (2016). Developing a resilient supply chain through supplier flexibility and reliability assessment. International Journal of Production Research, 54(1), 302-321.

13. Kamalahmadi, M., & Parast, M. M. (2016). A review of the literature on the principles of enterprise and supply chain resilience: Major findings and directions for future research. International Journal of Production Economics, 171, 116-133.